Concierge programme

Offer your guests the city's most curated experiences.

Add the world's leading restaurants to your portfolio with Rezervem Guest Network. Manage reservation flow, guest preferences and the value you create from one panel — professionally.

200+ hotel & concierge partners — 200+ restaurants
Concierge dashboard
Live
Today5 bookings
This week18 bookings
Commission₺12,400

Revenue model

Professional earning structure

Per-guest commission

Earn at least ₺100 for every guest you host. Tiered rates by restaurant segment and peak periods help you maximise earnings.

Percentage of spend

At selected restaurants, a percentage-of-spend model rewards you more on higher-value reservations.

Peak-day bonus

On Valentine’s, New Year’s, holidays and other high-demand periods, elevated commission rates reflect the effort you put in.


Benefits

Why the concierge programme?

Flawless experience curation

Find the best match for your guest’s taste in seconds, see live availability and book without friction.

Central management panel

Instead of chasing dozens of restaurants separately, run the whole process from one screen and save time.

Digital assistant (QR code)

Room-specific QR codes let guests book themselves; every action tied to your referral is credited to you automatically.


Shared value

Concierge and hotel synergy

For concierge

Let your impact stand on data

Every guest you refer is attributed to you in the system. Present commercial outcomes and guest satisfaction to leadership with transparent reports — and ground your success in evidence.

For the hotel

Operational visibility and efficiency

Track concierge performance and in-room guest flow in real time. Rezervem modernises on-property reservation traffic, lifting both team motivation and operational discipline.

Rezervem Guest Network blends concierge professionalism with digital leverage. It protects the human touch with technology and makes the concierge's central role in the restaurant ecosystem more visible and measurable.


How it works

Get started in four steps.

1
Hotel agreement
Sign the programme agreement with hotel management.
2
Panel access
Each concierge gets dedicated login credentials.
3
Guest referrals
Create reservations quickly on behalf of guests.
4
Earnings & tracking
Commissions are transferred monthly to your IBAN.

Panel

Powerful concierge panel

See all venues on one screen, check availability and create bookings in seconds.

Live availability

Real-time table status at partner restaurants

Live

Fast booking

Hold a table for your guest in three clicks

Fast

Guest history

Preferences from guests you’ve referred before

Commission tracking

Track earnings and monthly reports

New
Concierge panel
Live
Today5 active bookings
Recent referrals
🏨 Four Seasons → Neolokal20:00
🏨 Raffles → Sunset Grill & Bar21:00
🏨 Ciragan Palace → Olden 177219:30
📊 This month₺12,400 commission

Partner hotels
Hilton Istanbul
Four Seasons Bosphorus
Raffles Istanbul
St. Regis Istanbul
Shangri-La Bosphorus
The Ritz-Carlton
Mandarin Oriental
Ciragan Palace
W Istanbul
Park Hyatt Istanbul
Hilton Istanbul
Four Seasons Bosphorus
Raffles Istanbul
St. Regis Istanbul
Shangri-La Bosphorus
The Ritz-Carlton
Mandarin Oriental
Ciragan Palace
W Istanbul
Park Hyatt Istanbul
Ready?

The best for your guests.

Join the concierge programme to offer the city's finest experiences from one panel — and show leadership your referral impact and commercial contribution with clarity.

Restaurant owner? Join our curated network.

Rezervem.com.tr →Restaurant application
Concierge Programme | Rezervem Guest Network | Rezervem Guest Network